Shipping policy

Thank you for supporting Bang Butter. We work hard to ship orders quickly and reliably so you can get back to what matters.

Order Processing Time

Orders are typically processed within 1–3 business days.

  • Orders placed on weekends or holidays begin processing the next business day

  • During product launches, promotions, or high-volume periods, processing may take slightly longer

  • You will receive a shipping confirmation email once your order leaves our facility

Shipping Methods & Delivery Time

Delivery time depends on your location and the carrier selected at checkout.

Typical transit estimates:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–4 business days (if available)

Please note these are carrier estimates and not guaranteed delivery dates.

Shipping Carriers

We ship using trusted carriers such as:

  • USPS

  • UPS

  • Other regional carriers when appropriate

Carrier selection may vary based on destination, package size, and service availability.

Tracking Information

Once your order ships, you will receive a tracking number by email.

Tracking updates are controlled by the carrier and may take 24–48 hours to appear in their system.


Lost or Delayed Packages

Once a package has been handed to the carrier, delivery timing is outside our control.

If your tracking shows a delay:

  • Please allow additional transit time

  • Contact the carrier first for status updates

If your package appears lost, contact us at:

sales@tac7gear.com

We will assist you in filing a carrier claim and work toward a resolution.

Incorrect Shipping Address

Please double-check your shipping address at checkout.

If an incorrect address is entered:

  • We cannot guarantee changes once the order is placed

  • If the package is returned to us, the customer is responsible for reshipping costs


Damaged Shipments

If your order arrives damaged:

Email us within 7 days of delivery at [your support email] and include:

  • Your order number

  • Photos of the packaging and product

  • A brief description of the issue

We will make it right as quickly as possible.

International Shipping

At this time, we ship only within the United States.
(You can update this later when you expand.)

Shipping Costs

Shipping costs are calculated at checkout based on:

  • Package weight

  • Destination

  • Carrier rates

Any free-shipping promotions will be clearly stated on the website.

Questions?

For any shipping-related questions, contact:

Tac7 Marketing LLC
Bang Butter Customer Support
sales@tac7gear.com